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Welcome to (the ‘Site’). These terms and conditions apply to the Site, which is operated and administered by Explorer Publishing & Distribution LLC (the ‘Company’), domiciled in the United Arab Emirates (UAE).

These Terms and Conditions govern your use of this Site, which is provided by our Company. By accessing this Site, you are indicating your acknowledgment and acceptance of these Terms and Conditions. These Terms and Conditions are subject to change by our Company at any time at its discretion. Your use of this Site after such changes are implemented constitutes your acknowledgment and acceptance of the changes.

The Company grants you a non-transferable and revocable license to use the Site, under the Terms and Conditions described, for the purpose of shopping for personal items sold on the Site. Commercial use or use on behalf of any third party is prohibited, except as explicitly permitted by the Company in advance. Any breach of these Terms and Conditions shall result in the immediate revocation of the license granted in this paragraph.

Access to Our Site

You agree to use this Site only for the lawful purposes described in more detail in the ‘Restrictions on Use’ section below. You agree not to take any action that might compromise the security of the Site, render the Site inaccessible to others or otherwise cause damage to the Site or the Content (‘Content’ shall mean pictures, text, documents, data, applications, search engine, graphics and any such matter that is on the Site). You agree not to add to, subtract from, or otherwise modify the Content, or to attempt to access any Content that is not intended for you. You agree not to use the Site in any manner that might interfere with the rights of third parties. To access this Site or some of the resources it has to offer, you may be asked to provide certain registration details or other information. It is a condition of your use of this Site that all the information you provide on this Site will be correct, current, and complete. If our Company believes the information you provide is not correct, current, or complete, we have the right to refuse you access to this Site or any of its resources, and to terminate or suspend your access at any time, without notice.

On Use

This Site is provided solely for non-commercial, personal use, and/or so that you may learn about our Company and the services that we provide. You may not use this Site for any other purpose, including any commercial purpose, without our Company’s express prior written consent. For example, you may not authorise any other party to co-brand this Site, frame this Site, or hyperlink to this Site, without the express prior written permission of an authorised representative of our Company. For purposes of these Terms and Conditions, ‘co-branding’ means to display a name, logo, trademark or other means of attribution or identification of any party in such a manner as is reasonably likely to give a user the impression that such other party has the right to display, publish, or distribute this Site or any of the Content accessible within this Site. You agree to assist and cooperate with our Company in preventing any unauthorised co-branding, framing or hyperlinking.



The material and Content accessible from this Site, and any other World Wide Web Site owned, operated, licensed or controlled by our Company is the proprietary information of our Company. Accordingly, the Content may not be copied, distributed, republished, uploaded, posted or transmitted in any way without the prior written consent of our Company, or unless authorised in writing elsewhere on our Site, except that you may print out a copy of the Content solely for your personal use. You are prohibited from using any of the trademarks or logos appearing throughout the Site without the express written permission of our Company.


This Site and its Content are protected by UAE law and belongs to the Company. The copyrights for the Content are owned by the Company or other copyright owners who have authorised their use on this Site. You may download and reprint Content for non-commercial, non-public, personal use only (If you are browsing this Site as an employee or member of any business or organisation, you may download and reprint Content only for educational or other non-commercial purposes within your business or organisation, except as otherwise permitted by the Company, for example in certain password-restricted areas of the Site). You may not manipulate or alter in any way the images or other Content on the Site.


This Site may be hyperlinked to other Sites which are not maintained by, or related to, our Company. The inclusion of any hyperlink to a third-party site does not imply endorsement, sponsorship or recommendation by our Company of that site. Hyperlinks to such sites are provided as a service to users and are not sponsored by or affiliated with this site or our Company. Our Company has not reviewed any or all of such sites and is not responsible for the content of those sites. Our Company also makes no representations about the availability of hyperlinked sites. Hyperlinks are to be accessed at the user’s own risk, and our Company makes no representations or warranties about the content, completeness or accuracy of these hyperlinks. If you hyperlink to a Site, please be aware that you will leave our Company’s Site and will become subject to the rules and conditions of the linked site(s). We recommend that you make yourself aware of the terms of use of any sites you link to from our Company’s Site.

Child Safety

Protecting the online privacy of children is especially important to us, and those under the age of 18 are protected by federal UAE laws. For that reason, our Company does not knowingly permit children under the age of 18 to become registered members of our Sites, or to buy goods and services on our Sites, without verifiable parental consent. Our Company does not knowingly collect or solicit personal information about children under 18, except with their parent’s express consent.

If we ever include children under the age of 18 years as part of our intended Site audience, those specific web pages will, in accordance with the provisions of the laws of the UAE be clearly identified and provide an explicit privacy notice. We will provide processes to obtain parental approval, provide access to information and allow parents to request the removal of their children’s personal information.

Limitation on Liability

The Company makes no representations or warranties in connection with this Site, whether express or implied. To the fullest extent permissible the Company will not be liable for interruption of business; loss or damages of any kind incurred as a result of dealings with or the presence of the Site or any hyperlinks to the Site; access delays or access interruptions to the Site; computer viruses, system failure or any malfunction which may occur in connection with your use of our Site; any inaccuracies or omissions or misleading, false or deceptive statements in the content; or, any events beyond the Company's reasonable control. Furthermore, to the fullest extent permitted by law the Company will not be liable for any direct, indirect, special, incidental, consequential or other damages of any kind related to your use of the Site and in no event shall the Company and any of its employees or agents maximum aggregate liability exceed one thousand United Arab Dirhams (AED 1,000).


You will indemnify and hold the Company harmless from any breach of these Terms and Conditions by you, including any use of Content other than as expressly authorised in these Terms and Conditions. You agree that the Indemnified Parties will have no liability in connection with any such breach or unauthorised use, and you agree to indemnify any and all resulting loss, damages, judgments, awards, costs, expenses, and attorney’s fees of the Indemnified Parties in connection therewith. You will also indemnify and hold the Indemnified Parties harmless from and against any claims brought by third parties arising out of your use of the information accessed from this Site.

Explorer Account & Responsibility for Your Account

If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider via a secured connection. The cardholder must retain a copy of transaction records and Merchant policies and rules. You must provide accurate and complete information when you create your account on the Site (‘Ask Explorer Account’). This includes providing current contact information so we know how to reach you. We encourage you use passwords that use a combination of upper and lower-case letters, numbers and symbols. You are solely responsible for the activity that occurs on your Ask Explorer Account, and you agree to keep your Ask Explorer Account login and password secure. Please immediately notify the Company of any unauthorised changes or use of your Ask Explorer Account. Any passwords used for this Site are for individual use only. You will be responsible for the security of your password (if any). The Company will be entitled to monitor your password and, at its discretion, require you to change it.

If you use a password that the Company considers unsecure, the Company will be entitled to require the password to be changed and/or terminate your Ask Explorer Account.

You are prohibited from using any services or facilities provided in connection with this Site to compromise security or tamper with system resources and/or accounts. The use or distribution of tools designed for compromising security (e.g., password guessing programs, cracking tools or network probing tools) is strictly prohibited. If you become involved in any violation of system security, the Company reserves the right to release your details to system administrators at other Sites in order to assist them in resolving security incidents. The Company reserves the right to investigate suspected violations of these Terms and Conditions of Use. The Company reserves the right to fully cooperate with any law enforcement authorities or court orders requesting or directing the Company to disclose the identity of anyone posting any e-mail messages, or publishing or otherwise making available any materials that are believed to violate these Terms and Conditions. By using this Site you waive and hold harmless the Company from any claims resulting from any action taken by the Company during, or as a result of, its investigations and/or from any actions taken as a consequence of investigations by either the Company or any law enforcement authorities.

The Company will treat any personal information that you submit through this Site in accordance with its Privacy Policy, as set forth on this Site.

By using this Site, you agree to keep the Site and the Company safe by not engaging in the following prohibited activities:

  1. Use, store, transfer, share or post content that is: profane, violent, threatening, racially abusive, seeks to harm or exploit children, defamatory, encourages illegal activity, fraudulent, misleading, deceptive, creates a risk of harm to any person or any property, pornographic or illegal in any manner or violates any intellectual property rights 
  2. Use or display of the Site name or any trademark associated with the Site or the Company without the Company’s express written consent 
  3. Collect any Ask Explorer Account Content or information or otherwise access the Site using automated means without the Company’s prior express written consent 
  4. Access any other Ask Explorer Account other than your own without their express permission 
  5. Tamper with non-public areas of the Site 
  6. Interfere in any way with the Site’s operating system 
  7. Attempt to infect the Site with any virus or malware 
  8. Send unsolicited spam or other forms of solicitation through the Site 
  9. Violate any law or regulation when using in any way the Site in any way

Your Registration & Account
As an Ask Explorer platform user, you agree to the following:
  1. You will not provide false personal information or create an account for anyone other than yourself 
  2. You will not create more than one Ask Explorer Account on the Site 
  3. You will not use the Site if you are under the age of 18 
  4. You will not share your password with others or let anyone else use your Ask Explorer Account 
  5. The Company has the right to remove or reclaim your Ask Explorer Account under any circumstances we deem appropriate

The Company’s Right of Removal of Ask Explorer Account(s)

The Company reserves the right to remove any content on the Site which it believes violates its Terms and Conditions or its Privacy Policy without notice and liability for any reason, including violation of the Company’s Terms and Conditions and the Company’s Privacy Policy.

If the Company removes or disables your Ask Explorer Account, you agree you will not create another account without the Company’s express permission.

The Company may report Acceptable Use Policy violations to the proper law enforcement agency or other appropriate third parties. When reporting violations to enforcement officials, we retain the right to disclose pertinent customer information to aid in the investigation and prosecution of the illegal activity or activities that have taken place.

Any dispute or claim arising out of, or in connection with, the Site shall be governed and construed in accordance with the laws of the UAE.


In addition to any other legal or equitable remedies, the Company may, without prior notice to you, immediately terminate the Terms and Conditions or revoke any or all of your rights granted under the Terms and Conditions. Upon any termination of the Terms and Conditions, you shall immediately cease all access to and use of the Site and the Company shall, in addition to any other legal or equitable remedies, immediately revoke all password(s) and account identification issued to you (including information relating to your Ask Explorer Account) and deny your access to and use of this Site in whole or in part. Any termination of the Terms and Conditions shall not affect the respective rights and obligations (including without limitation, payment obligations) of you and the Company arising before the date of termination. You furthermore agree that the Site shall not be liable to you or to any other person as a result of any such suspension or termination. If you are dissatisfied with the Site or with any terms, conditions, rules, policies, guidelines, or practices of the Company or the Site, your sole and exclusive remedy is to discontinue using the Site.

Order Acceptance & Pricing

Please note that there are cases when an order cannot be processed for various reasons. The Site reserves the right to refuse or cancel any order for any reason at any given time. You may be asked to provide additional verification or information, including but not limited to phone number and address, before the Company accepts the order. The Company is determined to provide the most accurate pricing information on the Site to our users; however, errors may still occur, such as cases when the price, description or features of an item are not displayed correctly on the Site. As such, the Company reserves the right to refuse or cancel any order. In the event that an item is mispriced, the Company may, at our own discretion, either contact you for instructions or cancel your order and notify you of such cancellation. The Company shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.

Kindly note that no orders will be shipped and no services will be provided to the following countries: Afghanistan, Cuba, Iran, North Korea, Somalia, Sudan, Syria and Yemen.

Payment Options

We accept payments online using Visa and MasterCard credit/debit cards and PayPal, as well as cash on delivery, in United Arab Emirates Dirhams (AED).